HEXA

Analytics Dashboard

Real-time voice bot insights

Filter Period

PERFORMANCE OVERVIEW

Total Calls

13 Live

Total voice bot interactions

Success Rate

77% +23%

10 connected out of 13 attempts

Avg Duration

1:16 mins

Per successful connection

+76.92%

CONNECTED CALLS

0.00%

NOT CONNECTED

Oct 1-13

TOTAL DURATION

16m 35s

Excellent

ANSWER RATIO

76.92%

Call Distribution

Connected

Not Dialed

Failed

Payment Intent Analysis

Hourly Call Activity

Disposition Trends

Follow Up

Escalate

Payment Plan

Leads Overview

Overall Progress 77%

Total

Done

Pending

Completion Rate 76.9%

Remaining 3 leads

More Insights Coming

Additional analytics and performance metrics will be available here

Campaigns

Manage and monitor your voice bot campaigns

TOTAL CAMPAIGNS

+3 this month

ACTIVE NOW

Running campaigns

TOTAL LEADS

479

Across all campaigns

AVG SUCCESS RATE

75%

+8% vs last month

All Campaigns

Campaign Name	Type	Status	Leads	Contacted	Success Rate	Start Date
Q4 Collection Drive	Payment Collection	Active	156	89	76%	Oct 10, 2025
Follow-up Campaign	Follow-up	Paused	234	123	68%	Oct 5, 2025
New Customer Outreach	Outreach	Completed	89	89	82%	Oct 1, 2025

List Upload

Upload and manage your contact lists for campaigns

TOTAL UPLOADS

+5 this week

TOTAL RECORDS

2,456

Across all lists

VALID RECORDS

2,389

97.3% valid

PROCESSING

Currently processing

Upload New List

Drag & Drop your file here

Supported formats: CSV, XLSX, XLS (Max 10MB)

Upload Guidelines:

Required columns: **Name, Phone Number**
Optional columns: **Email, Address, Account Number, Amount Due**
Phone numbers should be in format: `+1234567890` or `(123) 456-7890`
Duplicate records will be automatically removed

Recent Uploads

File Name	Upload Date	Total Records	Valid	Invalid	Status	Actions
October_Leads_Batch_1.csv	Oct 13, 2025	156	152	4	Processed
Payment_Reminders_Q4.xlsx	Oct 10, 2025	234	220	14	Processing...

Call Logs

View and analyze all voice bot interactions

TOTAL CALLS

Today

COMPLETED

70% success

NO ANSWER

20% rate

FAILED

10% rate

AVG DURATION

1:58

minutes

Filters:

Recent Call Logs

Customer	Phone	Date & Time	Duration	Status	Disposition	Campaign	Actions
John Doe	+(1) 555 123-4567	Oct 13, 2025 14:35:22	2m 45s	Completed	Payment Plan	Q4 Collection
Jane Smith	+(1) 555 234-5678	Oct 13, 2025 13:22:10	1m 30s	Completed	Follow Up	Q4 Collection

Reports

Comprehensive analytics and performance reports

+12%

TOTAL CALLS

2,420

Last 6 months

+8%

SUCCESS RATE

80%

Average connection

+15%

AVG DURATION

2:14

minutes per call

+22%

REVENUE IMPACT

$108K

Total collected

Monthly Call Volume

Disposition Breakdown

Payment Plan: 45%

Follow Up: 30%

Unable to Pay: 10%

Escalate: 15%

Revenue Trend

Campaign Performance Summary

Campaign Name	Total Calls	Connected	Success Rate
Q4 Collection	450	360	80%
Follow-up	320	240	75%
New Outreach	280	196	70%
Reminder Calls	190	152	80%

API Documentation

Integrate Hexa Voice Bot with your applications

API Keys

PRODUCTION API KEY

Security Notice

Always use environment variables or secure vaults to store API keys in production. Never commit them to version control.

Quick Start

Base URL

https://api.hexavoicebot.com/v1

Authentication

Include your API key in the request headers:

Authorization: Bearer YOUR_API_KEY Content-Type: application/json

Example Request

curl -X POST https://api.hexavoicebot.com/v1/calls/initiate \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
  "phone": "1234567890",
  "campaign_id": "camp_123",
  "data": {
    "customer_name": "John Doe",
    "amount_due": 1250
  }
}'

Available Endpoints

GET /api/v1/calls/logs

Get call logs

from_date to_date status

POST /api/v1/lists/upload

Upload contact list

file campaign_id

Additional Resources

API Reference

Complete API documentation

Code Examples

Sample implementations

Webhooks Guide

Setup event notifications